Returns and faulty items
Every watch is tested before it is posted. If something is wrong, we will sort it out.
We test every watch and fit fresh batteries before it is posted, so problems are rare.
If your item arrives faulty, damaged or not as described
Message us through eBay from your order and tell us what is wrong. We will help you with a replacement or a refund. Your purchase is covered by eBay's Money Back Guarantee, and you also have rights under the Australian Consumer Law.
Change of mind
We do not accept change-of-mind returns. If you are not sure which watch suits you, ask us before you buy and we will help you choose.
Batteries
For safety reasons, opened button and coin cell batteries cannot be returned unless they are faulty.